Overview

MOO is a design, technology and manufacturing company that has been making beautiful print for over 8 years. We are phenomenally successful. Successful because we believe design matters, successful because we sell to people not business; and successful because we employ exemplary people.

We are now looking for an exemplary B2B Sales Manager to lead our ROW team in our London office.   A leader passionate about delighting customers, passionate about selling technology, passionate about growing and developing a high performing sales team, passionate about the B2B sales process, and critically passionate about cake….it’s an important passion here at MOO!

This is a chance to be an integral part of our bigger business team, known internally as MOO for business – a fun, fast growth and exciting new division in MOO.

Responsibilities

• Manage a team of 4-10 direct reports with a combination of Account Managers and Key Account Managers.
• Lead, mentor and inspire your team.
• Conduct consistent training plans for teams and individuals.
• Provide regular and consistent recognition and constructive feedback
• Implement, track and facilitate team contests.
• Maintain staffing levels through being actively involved in recruiting.
• Ensure that SLAs for customer communication are met.
• Maintain profitable business results by reviewing team revenue and discounting.
• Monitor customer and lead calls for training and feedback..
• Implement and track sales programs.
• Build and maintain strong internal customer relationships.
• Communicate process improvements and customer product feedback.
• Communicate sales targets and provide updates as necessary.
• Accurately forecast results through team pipeline management.
• Review process for improvements
• Ensure team maintains accurate records in Sales force.com.
• Review and monitor lead distribution to provide the best customer experience.

About You

• Experienced in a sales leadership role with progressive responsibility – team management a must!
• A sales background within an entrepreneurial, fast growth company is highly desirable.  Especially within print, technology or design.
• Flexible, enthusiastic self-starter who works well under pressure.
• Not afraid to start from scratch – test the waters/push the boundaries.
• Enjoy a hands on approach – you’ll be expected to get involved on all levels.
• Excellent verbal, interpersonal and written communication skills.
• Ability to influence and communicate effectively to people at all levels.
• Experience using Sales force.com preferred.

Salary is commensurate on experience, with a competitive OTE (uncapped commission)