Overview

The Opportunity
The Taproot Foundation is seeking an organized, creative and detail-oriented student to join us as a Product/Taproot+ Fellow as part of the product team. This role is designed for someone interested in learning technical product management and growth hacking in an extremely entrepreneurial nonprofit organization. He/she will support a wide variety of product development functions such as process design, triaging user inquiries, and user testing. The role reports directly to the lead product manager of Taproot+.Our ideal candidate is a graduate student interested in gaining experience within the nonprofit sector or in cross-sector collaboration, with a passion for creatively using technology to address the growing pro bono market. This position is a great match for someone who enjoys working in a fast-paced and innovative environment.

Responsibilities include:
  • Support the Taproot+ product management lifecycle
  • Assist Taproot+ team with day-to-day program management activities such as
    • Product and program evaluation
    • Proposal review and assessment
    • Client management
  • Research customer development as needed
  • Collaborate with Taproot+ Team to optimize high level web navigation experience (navigating Taproot+ and taprootfoundation.org)
  • Assist Taproot+ and Advisory Services teams in discovery of corporate solutions for Taproot+
  • Develop case studies of the user experience on Taproot+
  • Define and execute strategies for recruiting skilled volunteers for Taproot+
  • Other duties as requested
Experience and Competencies
The ideal candidate has proven ability in the skills below as well as a genuine interest in working for an innovative and entrepreneurial nonprofit organization.
  • Enrolled in a graduate program, or has a Bachelor’s degree and minimum one-year work experience
  • Can commit to least 20 hours/week (preferably 35)
  • A strong interest in product development
  • Strong written and verbal communication skills
  • Ability to work independently while functioning effectively as a member of a team
  • Proficient in working with Google drive and Office suite

About Taproot Foundation

Taproot is a national nonprofit organization that makes business talent available at no cost to organizations working to improve society. We operate out of five US cities: San Francisco, Los Angeles, Chicago, New York, and Washington DC and increasingly focus across the United States and globally. Our mission is to drive social change by leading, mobilizing and engaging professionals in pro bono service. We engage the nation’s millions of business professionals in pro bono consulting through a spectrum of services anchored by our award-winning Service Grant program and by partnering with companies and national organizations to develop their own internal pro bono programs through our Advisory Services practice. One day, we envision that all organizations with promising solutions will be well equipped to successfully take on urgent social challenges.

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