Overview
VMTurbo, a leader in the virtualization management software space, most recently named to Forbes America’s Most Promising Companies List at number 26, is seeking a Customer Education Specialist. In this role, your primary responsibility is to deliver a variety of VMTurbo training courses virtually and through blogs. You will partner VMTurbo’s rapidly growing customer base, to help them achieve success after product implementation.
Responsibilities:
- Train customers on using VMTurbo Products
- Actively participate in VMTurbo’s green circle community
- Respond to customer requests, triage issues, and follow up with the appropriate VMTurbo teams to resolve
- Develop training courseware, how-to docs, and short videos
Qualifications:
- 0-2 years professional experience
- Highly motivated
- Strong interpersonal and effective communication skills
- Ability to successfully gain an understanding of core customer needs
- Excellent time management skills
- Carry high degree of competence in completing duties in a timely and effective manner
- Must be a competitive, passionate team player
- Strong understanding of customer and market dynamics and requirements
- Bachelor’s Degree