Overview

VMTurbo, a leader in the virtualization management software space, most recently named to Forbes America’s Most Promising Companies List at number 26, is seeking a Customer Education Specialist. In this role, your primary responsibility is to deliver a variety of VMTurbo training courses virtually and through blogs. You will partner VMTurbo’s rapidly growing customer base, to help them achieve success after product implementation. 

 
Responsibilities:
  • Train customers on using VMTurbo Products
  • Actively participate in VMTurbo’s green circle community
  • Respond to customer requests, triage issues, and follow up with the appropriate VMTurbo teams to resolve
  • Develop training courseware, how-to docs, and short videos
 
Qualifications:
  • 0-2 years professional experience
  • Highly motivated
  • Strong interpersonal and effective communication skills
  • Ability to successfully gain an understanding of core customer needs
  • Excellent time management skills
  • Carry high degree of competence in completing duties in a timely and effective manner
  • Must be a competitive, passionate team player
  • Strong understanding of customer and market dynamics and requirements
  • Bachelor’s Degree

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