Overview
Via is hiring outstanding Operations Principals to join our NYC team.
As Operations Principal, you will supervise daily operations while driving continuous improvement and growth of our service.
Responsibilities:
- Direct a team of Operations and Logistics Associates to ensure smooth operation of Via’s game-changing service
- Devise and implement innovative strategies to recruit partner drivers
- Manage communication with drivers and oversee comple fleet-management logistics
- Tirelessly work to improve existing operational systems
You:
- Thrive in fast-paced environments, troubleshooting issues in real-time and overseeing multiple tasks simultaneously
- Exceptional at leading teams — people love working with you and for you
- Possess a strong understanding of technology
- Skilled at communicating professionally with customers and partners from a broad range of backgrounds (Spanish is a plus)
- Have previous work experience in a consumer-facing business, including 2+ years as a manager
Via offers highly competitive compensation packages and benefits, including equity, health insurance, a flexible vacation policy, and relocation assistance.
Via is an equal opportunity employer.
About Via
Via is changing the way people get around cities. Using our app, a luxury ride booked on your phone costs little more than the bus. Via's revolutionary technology allows passengers to seamlessly share their ride -- it's on-demand transportation on a mass scale that's friendly to our planet. We're currently live in NYC and rapidly growing.