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Overview

Via is hiring outstanding Operations Principals to join our NYC team.

As Operations Principal, you will supervise daily operations while driving continuous improvement and growth of our service.

Responsibilities:

  • Direct a team of Operations and Logistics Associates to ensure smooth operation of Via’s game-changing service
  • Devise and implement innovative strategies to recruit partner drivers
  • Manage communication with drivers and oversee comple fleet-management logistics
  • Tirelessly work to improve existing operational systems

You:

  • Thrive in fast-paced environments, troubleshooting issues in real-time and overseeing multiple tasks simultaneously
  • Exceptional at leading teams — people love working with you and for you
  • Possess a strong understanding of technology
  • Skilled at communicating professionally with customers and partners from a broad range of backgrounds (Spanish is a plus)
  • Have previous work experience in a consumer-facing business, including 2+ years as a manager

     

Via offers highly competitive compensation packages and benefits, including equity, health insurance, a flexible vacation policy, and relocation assistance.

Via is an equal opportunity employer.

 

About Via

Via is changing the way people get around cities. Using our app, a luxury ride booked on your phone costs little more than the bus. Via's revolutionary technology allows passengers to seamlessly share their ride -- it's on-demand transportation on a mass scale that's friendly to our planet. We're currently live in NYC and rapidly growing.

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