Overview

Summary

The Account Manager is the day-to-day point of contact for client success, ensuring all tactical and strategic goals are accomplished. An excellent candidate is passionate about driving an excellent client experience, and who thrives in a fast-paced start up environment.

Responsibilities

• Day to day contact with clients and point of contact for issues/questions with the client.
• As day to day client contact, ensure client satisfaction from a tactical and delivery perspective.
• Partner with Sales team and other functional groups to manage client expectations.
• Setup and execute campaigns in the console.
• Work closely with the Sales team during the RFP process.
• Create and analyze reports to understand quantitative performance metrics and optimization opportunities.
• Provide reporting and insights to clients and lead weekly client calls if necessary.

Requirements

• Proactive go getter.
• Dedicated to driving an excellent client experience.
• Excellent quantitative skills.
• Outstanding communication skills, both verbal and written.
• Motivated team player who strives to exceed goals and work in a fast-paced start up environment.
• 1-3 years work experience.
• Bachelor’s degree.
• Understanding and/or experience in digital advertising a plus.