Conductor is seeking a Strategic Account Manager to cultivate and grow Conductor’s existing client base. In this role you will identify new opportunities while maximizing customer benefit and adoption of our award winning software platform, Conductor Searchlight™. The Strategic Account Manager will be responsible for fostering long-term relationships, procuring associated renewals, and turning critically important accounts into deeply engaged, strategic partners.
- Ensure a premium experience for our clients by understanding their business objectives.
- Evangelize Searchlight updates and releases to customers for up-sell and renewal strategy
- Build revenue opportunities through expanded analysis, communication and negotiation
- Act as a trusted advisor, advocating client needs back to Conductor’s internal support, product, engineering and sales teams
The Ideal Candidate
- Possesses sound business acumen, analysis skills, and strategic vision
- Has a proven track record managing clients and their account retention and growth
- Has strong skills in negotiation, verbal and written communication, and client presentation
- Is adept at uncovering new revenue opportunities and identifying risks
- Has proven ability to manage projects to successful completion, multi-task and work within tight deadlines
- Possesses a solid ability to manage tough conversations in a professional and solution-oriented manner
- Four year BA/BS degree
- 3-6 years hands-on account management experience in search marketing or software industries
- Proficiency in Salesforce, Power Point and Excel
- Experience selling in a competitive environment.
- Exceptional written and oral presentation skills.
- Able to work daily in our New York City office
- Understanding of digital advertising /search marketing industry preferred but not required
At Conductor, we’re passionate about providing our customers with the best possible web presence solutions, technology, and support. It’s a responsibility that sits on the shoulders of each team member. But that doesn’t mean we don’t have fun doing it! Our open office atmosphere is always buzzing with activity. At Conductor, our company culture is rooted in collaboration and innovation. We thrive off feedback, take pride in speaking our minds, and are focused on building a successful company that makes a global impact. Founded in 2010, Conductor continues to grow rapidly. If you’re interested in working for a company that’s all about great people and great technology, we want to talk to you. We believe that great companies have incredible potential and opportunity to scale and grow in a significant way. We believe that great search agencies play a valuable role in the ecosystem. We believe that SEO people are important, relevant, and deserve powerful roles in their companies. We believe that by helping you, we are helping everyone find what they are looking for easier and faster, and this makes the Internet a better place. We believe that SEO is fundamentally a business process and should be on the minds and goals of all your employees. We believe we can help you get closer to this goal with a solution that unlocks incredible ways to scale, discover opportunities and measure your success.