Overview

Job Description

• Develop a winning Social strategy for clients using industry best practices
• Consult with clients to understand their social marketing objectives
• Follow SRM campaign through to completion while providing guidance and making sure all deliverables are met and successfully implemented
• Monitor feedback and respond to reviews on sites such as Google+, Yelp, and Facebook
• Manage day to day emails and phone calls with clients
• Develop content calendar and topic framework providing frequent content updates through the appropriate social channels.
• Social profile optimization: branding aesthetics, consistent business details & optimizing content with impact keywords
• Fully manage community interactions: monitor conversations, respond to reviews and comments, generate conversation.
• Producing engaging content updates inline with client business goals and objectives, targeted to the appropriate audience.
• Build a highly engaged social media following for our clients across Facebook, Twitter, Google Plus and relevant social channels month over month.
• Improve and drive the social reputation of clients on review sites such as Yelp, Foursquare, and Google Places.
• Manage a portfolio of Social Reputation Management clients across a variety of local industries.

Requirements:

• 4 Year College degree (Business or Marketing preferred)
• Prefer 2 years of professional experience creating and managing social media campaigns.
• Solid client relationship-building skills: including assessing client needs, strategy presentations, offering strategic counsel and crisis management.
• Deep understanding of all relevant social reputation utilities, social media best practices, and a desire to research and explore new offerings.
• Ability to establish and meet tight deadlines, change directions when necessary, and manage multiple projects at once.
• Self-motivated with ability to work independently and collaboratively in a fast-paced environment.