Overview

Job Description

The VMTurbo platform first launched in August 2010 and now has more than 30,000 users, including many of the world’s leading money center banks, financial institutions, social and e-commerce sites, carriers and service providers. With an unparalleled technology and zero direct competitors on the market, VMTurbo’s platform is redefining virtualization management.
As we continue to grow and scale our business we’re looking for a Senior Technical Writer with strong problem-solving skills and the drive to dig into new technology. Your contribution will be fundamental to the success of our customers as they deploy and use our solution, integrate it with other tools, and implement extensions. You will work closely with the development team to participate in the evolution of our product, but will interact with staff across all departments in the organization. You will work with cutting-edge technology to produce PDF, online, and embedded user assistance.
If you are excited to meet the challenges and rewards that come with working in an aggressive hyper-growth environment then VMTurbo is the place for you!
Responsibilities
  • Produce technical documentation for end users in IT management, and for developers using the REST and Java APIs
  • Use development tools to produce embedded documentation
  • Edit, clarify, and maintain existing documentation, including content produced in other departments
  • Test the product to verify work flows, language usage, GUI layout, and product function
  • Plan and implement innovative documentation products, tools, and procedures

Required skills

Must meet one of the following:
  1. 5 years experience in a senior technical writing role OR
  2. 5 years experience in a technical role with software (development, QA, solution engineering), and a talent for writing OR
  3. 3 years experience managing virtualized IT environments, and a talent for writing
  • Demonstrate problem solving capabilities
  • Background in networking and storage technology, Cloud Computing, and virtual infrastructure
  • Ability to write clean text with minimal editorial support
  • Ability to connect with developers
Desired:
  • Tools – experience with DITA, XSL, HTML, Javascript, FrameMaker, oXygen
  • Experience with source control
  • Experience with topic-oriented authoring and single-source
  • Experience with virtualization technologies such as VMware vSphere and vCloud Suite, Citrix XenServer, Microsoft Hyper-V, Linux KVM

 

About VMTurbo

Overview: As companies of all sizes adopt “cloud infrastructures” they have to think differently about how they manage and control their environment. Our solution is simple: VMTurbo delivers service assurance and infrastructure efficiency for cloud and virtualized environments which is critical to every business. Backed by Bain Capital Ventures, Highland Capital Partners and Globespan Capital, our team has spent the past five years building a revolutionary product that has already helped hundreds of companies re-think the future of their data center and their journey to “the cloud.” Our offering is both unique and dynamic in terms of its compelling capabilities, BUT our success will be dependent on the quality of people we hire! Recruiting the best, retaining them and setting them up for success will allow our business and employees to prosper and thrive. Products & Services: VMTurbo isn’t your grandmother’s monitor – it’s a Software-Driven Control system for virtualized data centers that actually manages your data center rather than just presenting more data. VMTurbo doesn’t force users to consume an ever-growing mountain of data to make decisions about how to keep their environment in a healthy state – we give that data to the VMs to work out. How? VMTurbo Operations Manager – our core platform – leverages basic economic theory. In effect, VMTurbo “teaches” the VMs how to price their resources based on efficient market supply and demand. This market-based process enables business’s data center to generate the actions needed to drive it to a healthy state and control it there. In doing so, VMTurbo assures application performance while maximizing the utilization of a data center’s physical – and human – resources.

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