Overview

The IT Operations Manager will play a critical role in delivering increased scale and improved efficiency that further drives company growth through enhanced business automation employee self-service. The successful candidate in this hands-on, cross-functional role will partner with multiple stakeholders across the business to lead the development and implementation of numerous cross-functional and intra-departmental systems as well as Movable Ink’s business continuity and information security strategy.

Responsibilities of the IT Operations Manager:

  • Partner with internal business owners to institute service-level policies and programs for improved delivery, accountability and satisfaction for both inbound and outbound requests
  • Drive standardization and rationalize spending across all internal business platforms and procedures with a strong focus on software-as-a-service (SaaS) and cloud-based solutions
  • Design and lead the implementation of a company-wide enterprise security strategy for network and hardware security, data protection, and information access across all major systems
  • Re-architect and redeploy existing back office systems including billing automation, accounting, and real-time reporting and analytics capabilities for each department
  • Implement standard processes across each department for requirements identification, vendor evaluation, and systems deployments

Basic Qualifications Needed:

  • Bachelors Degree, or equivalent work experience
  • 5+ years experience in Infrastructure Operations, Systems Engineering or as an advanced Systems Administrator in a SaaS environment
  • 2+ years experience with ERP systems implementation and/or large scale integrations
  • Proven experience in user and systems administration with an emphasis on data protection and information access / security
  • Proven project management skills and a strong ability to communicate complex information to both technical and non-tech stakeholders

Preferred Qualifications:

  • Enterprise SaaS industry experience strongly preferred
  • Working experience in a large tech startup environment
  • Advanced degree and/or systems certifications a huge plus

About Movable Ink

Movable Ink develops and applies new technologies to make e-mail marketing more dynamic, more creative and more rewarding for consumers. We're one of the fastest growing start-ups in NYC and we're setting our sights even higher. We're looking for passionate, dedicated individuals, and mostly the curious to help take Movable Ink to the next level. As an innovation driven company – we like to move fast, disrupt the status quo, work with cool technology to do big things and generally set the world on fire.

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