Overview

We are looking for a detail-oriented problem solver to join our operations team! In this exciting entry-level opportunity, you will be an inaugural member of a team that ensures flawless service delivery by our fleet of personal shoppers.

We have delivered millions of products from local grocery stores to our customers’ homes and offices. And we’ve barely scratched the surface.  If you want learn about operations from the mission control center of a hyper-growth start-up, read on.

What You’ll be Doing:

  • Initiate and coordinate processes to ensure qualified applicants join our personal shopper team

  • Liaise with Personal Shoppers to ensure that we execute on our delivery promise to customers

  • Problem solve and troubleshoot daily operational issues

  • Longer term, provide feedback and process improvements to benefit the entire company


What You Should Already Have
:

  • Bachelor’s Degree with a good academic record

  • Passion for operations

  • Attention to detail

  • Top notch organization skills

  • Strong critical thinking ability in technical & non-technical issues

  • Desire for a high level of ownership

  • Ability to work in a fast-paced, constantly evolving environment

  • Open to a shift-based work schedule

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What We Will Hook You Up With:

  • Competitive salary

  • Comprehensive health, dental and vision coverage

  • A MacBook Air (and any other tools to allow you to excel in your role)

  • A smorgasbord of food while you work

  • A fulfilling, challenging adventure of a work experience

  • An opportunity to work with an incredible team of hackers and hustlers

To Apply:

The best candidates find a way to get in touch with Instacart employees directly.

Along with your resume, please provide a short and concise cover letter covering the following -

1. What project are you most proud of? Bonus points if it illustrates your high level of ownership and interest in operations. Feel free to use examples from past work, internship, academic, or extracurricular experiences.

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