Overview

Responsibilities:

• Develop relationships with key client decision makers. Our client decision makers are usually very technical, and you will need to be able to speak their language
• Ensure Client satisfaction with ongoing projects
• Represent client goals internally to all stakeholders and ensure client needs are being met
• Ensure alignment and partnership between Thumbtack and the client is maintained throughout lifecycle of projects
• Maintain and improve profitability (controlling scope/change order management)
• Strategically plan to pre-sell future engagements and additional services

Requirements:

• Dual Bachelor’s Degree in MIS and Business, or equivalent experience
• Entrepreneurial mindset. We know what we need here, and we know why we need it, but we need you to build this department and make it awesome
• Minimum of 6 years of in Account Management for Technical Services with a quantifiable history of progressively increased responsibility and results
• Proven track record expanding business through cultivating working relationships with Senior Technical Executives, such as CTOs and CIOs
• Experience achieving results within globally distributed companies a plus