Overview
JOB SUMMARY:
Entrepreneur. Trailblazer. Mentor. Visionary. These are just some of the words that come to mind when we describe our Executive Directors at The Princeton Review. The Executive Director serves as the general manager for The Princeton’s Review’s business in the DC metropolitan area by providing broad oversight over sales, customer service, program quality, management of employees, execution of strategic initiatives and overall profitability of the region. This is an opportunity to run a multi-million dollar business with great potential for growth. Leader. Educator. Innovator. Bring your talent to the nation’s leader in test preparation one of the nation’s leading cities. We’re ready for you!
ABOUT THE PRINCETON REVIEW:
The Princeton Review is THE destination for college and grad bound students to make their dreams a reality. Last year alone, we helped more than 3.5 million students get into their dream college or grad school. How do we do it? Online and in-person tutoring and test prep from top-notch educators as well as more than 150 books and personalized college counseling. The Princeton Review was recently acquired by IAC (NASDAQ: IACI), a leading media and Internet company with more than 150 brands. Former Match.com CEO, Mandy Ginsberg, is now leading the company into its next phase of growth. We need ambitious, innovative people to join our team to continue our success as an education leader. If you are passionate about education, want to give millions of students the edge they need to succeed and be part of a fast growing internet business then you’re in the right place. For more information, visit www.princetonreview.com and www.facebook.com/ThePrincetonReview. Follow the Company’s Twitter feed @ThePrincetonRev.
ESSENTIAL FUNCTIONS:
1. Complete profit-and-loss responsibility including achieving revenue and gross margin goals and hitting profitability targets.
2. Develop and ensure successful execution of the office business plan, including planning and implementation of operations, personnel, marketing, customer service, and accounting programs and initiatives designed to attain office objectives.
3. Create, manage and drive annual budget to meet or exceed financial targets, including projecting and managing revenue and course enrollment, cost of sales, advertising, and G&A expenses.
4. Exceed top and bottom line budget numbers and ensure Net Promoter numbers are steadily improving and reaching acceptable levels.
5. Analyze enrollment and revenue, identify problem areas, and create and execute improvement strategies.
6. Execute marketing initiatives, promotions, campaigns, and events as directed by National Marketing and as developed within the office.
7. Develop and maintain relationships with high schools, colleges, and institutions within the area.
8. Set objectives and manage staff through strong leadership; create a respectful environment in which employees can grow, express their opinions and ideas, are focused on attaining key objectives, and feel a sense of satisfaction with their job and TPR.
9. Oversee part-time teacher recruiting, hiring, and training processes, to ensure appropriate resources exist to adequately staff our programs with high quality instructors; monitor final evaluations and NP ratings to track teacher and tutor performance, and take appropriate action to deal with underperformers.
10. Oversee timely staffing of all courses and tutoring assignments; ensure adequate and cost effective course enrollment levels in accordance with TPR standards.
11. Ensure responsiveness to the customer and identify areas for improvements in service, staffing and operations that will increase customer satisfaction and affect national product offerings.
12. Direct all local accounting initiatives to keep accounts receivable under 60 days and bad debt below budgeted levels. Accrue expenses as appropriate, regularly review financials and work with accounting to correct discrepancies.
QUALIFICATIONS:
1. Bachelor’s Degree; MBA preferred
2. At least four years of management experience in a service-oriented environment
3. Strong entrepreneurial and competitive spirit
4. Excellent management, leadership and organizational skills
5. Ability to work efficiently in a fast-paced, high-pressure environment
6. Strong communication, collaboration, and problem solving skills
7. Ability to work in multiple computer databases and possess proficient skills in MS Office
8. Willingness to travel when necessary
9. Strong desire to learn and grow within the organization
About The Princeton Review
For 30 years, The Princeton Review has been the destination for college and grad bound students to make their dreams a reality. Last year alone, we helped more than 3.5 million students get into a great college or grad school. Come join our team as a classroom instructor.