Overview

Role and Responsibilities

In order to provide the most efficient service possible to our customers, SMS Assist is seeking a technical expert in the area of Energy Management Systems to provide technical expertise to our internal employees and our customers.   This is an office-based position that does not generally require hands-on work/repair.

Core Responsibilities

• Serve as a technical expert and resource for Operations/Customer Service Managers in our Facilities Department
• Prepare, review, and approve quotes and invoices for facilities maintenance work (pricing, scope, etc.).
• Serve as key point of contact and be able to resolve contract issues with  sub-contractors

Key Competencies

• Experienced Energy Management Technician with strong controls and mechanical skills.
• Knowledge of programming and troubleshooting controls
• Background in the layout and building of control panels, installation of field devices, integrating third party devices and running networks
• Ability to discover and diagnose communication problems for in external and internal networks
• Ability to negotiate contracts and resolve conflicts with sub-contractors
• Ability to source, onboard, and train new sub-contractors
• Ability to review and approve quotes and invoices to determine if they are reasonable, complete, and cost effective
• Strong verbal communication/negotiation skills
• Flexible and adaptable
• Ability to develop relationships with  sub-contractors
• Strong work ethic and integrity
• Awareness of risk mitigation techniques
• Strong desire and ability to contribute to and work with a team
• Ability to solve problems
• Takes initiative to proactively solve problems
• Ability to collaborate with others in a corporate/office environment

Experience and Education

• Hands-on technical expertise in the field
• Work experience in facilities maintenance
• Relevant industry certifications are a plus