What will I do?
- You are a first impression pro. You’re the first person customers communicate with when they reach out to us. Ensuring a glorious customer experience is your number one goal.
- Mollify upset parkers and turn them into passionate evangelists. Respond to emails & support issues promptly.
- Multi-task. Whether it’s helping customers, creating processes, pulling reports, or crafting awesome customer engagement activities, your flexibility, curiosity and organizational skills will be put to the test.
- You’ll be getting your hands dirty solving problems and making customers fall in love with you.
- Schedules are subject to include evenings and weekends.
- Organized. You have great follow through on tasks and superior organizational skills.
- Diligent. You don’t get overwhelmed easily. Thousands of emails/phone calls each month– No prob!
- Chaos-loving. You don’t fold under pressure. Rather, you thrive in a fast-paced environment.
- Dynamic. You’re as charismatic as they come. You embody resilience, drive, and energy that radiates throughout all interactions.
- Passionate. You love helping people, you care about your team, and you’re driven to enhance your personal growth.
- Inquisitive. Innovative and resourceful; constantly looking for ways to improve upon things.
- Bachelor’s Degree or higher
What we are offering:
- A truly unique experience to work for a fast growing startup in a role with unlimited potential for growth
- Excellent health benefits & flexible PTO policy
- The opportunity to collaborate with fun, innovative, and passionate people in a relaxed, yet highly productive atmosphere
- Great work / life balance – we value and support each individual team member
SpotHero is an on-demand parking app helping drivers find parking and reserve a spot up to 50% off with convenient garages, lots and valets. SpotHero allows you to search and book available parking options in Chicago, Washington DC, Boston, Milwaukee, New York, Denver, Philadelphia, Newark, New Orleans, Minneapolis and Baltimore. By reserving your parking online ahead of time through SpotHero, you know exactly how much you're going to pay, and where you're going to park. You can view parking rates at different parking garages on the map that are near the address you're searching for. Happy Parking!