• Serve as Taproot’s primary contact with the New York nonprofit community pertaining to our service offerings. Keep a pulse on innovative local nonprofits and be responsive to nonprofit program inquiries.
  • Develop and implement strategies to increase quality and impact of client engagements.
  • Manage database content including Salesforce, intranet & online tools to support our programs.
  • Manage full spectrum of Taproot’s program implementation including:
  • Assess nonprofit challenges and needs through scope assessments and readiness
  • Train and coach cross-functional pro bono consultant teams and nonprofit clients, leveraging business professionals’ skills to match nonprofit need
  • Offer counsel on appropriate type and timing of pro bono projects for nonprofits; interview for and award projects, if applicable
  • Become an expert on pro bono and effectively train others on core principles.
  • Support and participate in a range of projects, including cross-functional projects and done-in-a-day trainings.
  • Provide weekly oversight of about 20 Service Grant projects at any given time, ensuring progress, quality and timely outcomes throughout various stages of project completion
  • Other responsibilities as assigned by the Executive Director or Senior Program Manager
  • Work with the Recruitment Team and Program Associate to strategize and implement volunteer recruitment, engagement & retention activities, including events and communications.
  • Monitor overall status of New York pro bono consultant pool in order to properly report on and react to local needs.
  • Other tasks as assigned by the Senior Program Manager or Executive Director.
  • Partner with Program Team on local innovation efforts
  • Contribute to the development and execution of new approaches in our programmatic work.
  • Partner with national product development team to refine program delivery and service
  • Consult on an ad hoc basis to nonprofits, corporations, foundations, and communities through facilitated workshops or other channels, making recommendations where appropriate
Who you are
The general skills and aptitudes below list the qualities you’d bring to the role.  What they don’t mention are the less tangible qualities of the best Associate Program Managers. Creative problem solvers, fearless about advancing their ideas, while also able to be thoughtful and respectful of others, tend to thrive at Taproot. Passion for the non-profit sector goes without saying. Excitement about helping nonprofits build capacity is a prerequisite. Careful attention to detail with the simultaneous ability to see big picture is key. Action-oriented and comfortable with working directly with individual clients and simultaneously committed to scaling Taproot’s work to strengthen the nonprofit sector.
Here are some of the other skills and aptitudes successful Associate Program Managers tend to bring to the role:
  • Bachelor’s degree from an accredited university with a strong academic record
  • Three or more years of relevant professional experience, preferably in one of the following fields: nonprofits, strategy, technology, marketing, human resources or finance
  • Demonstrated effectiveness in verbal and written communication
  • Passion for the mission of Taproot Foundation
  • Competencies in Salesforce, Constant Contact, Excel and WebEx
  • Strong presentation skills
  • Demonstrated expertise in leading cohorts of professionals
  • Strong interpersonal skills; ability to assess and understand the needs of distinct audiences
  • Ability to work independently while functioning effectively as a member of a team
  • Innovative, organized self-starter who thrives in a fast-moving entrepreneurial environment
  • Extreme attention to detail
  • Exceptional ability to learn quickly; strong analytic skills
  • Leadership aptitude, with desire and willingness to increase responsibility
  • Able to attend evening meetings once per month

About Taproot Foundation

Taproot is a national nonprofit organization that makes business talent available at no cost to organizations working to improve society. We operate out of five US cities: San Francisco, Los Angeles, Chicago, New York, and Washington DC and increasingly focus across the United States and globally. Our mission is to drive social change by leading, mobilizing and engaging professionals in pro bono service. We engage the nation’s millions of business professionals in pro bono consulting through a spectrum of services anchored by our award-winning Service Grant program and by partnering with companies and national organizations to develop their own internal pro bono programs through our Advisory Services practice. One day, we envision that all organizations with promising solutions will be well equipped to successfully take on urgent social challenges.

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